Social media community manager

Social Media Community Manager

Boomlet is looking for a social media community manager who can manage and grow  our client’s online presence. Community manager will act as the brand’s social media spokesperson, regularly communicating with the digital audience. If you love social media campaign strategy and planning then let’s get started!

Responsibilities

  • Serve as a point of contact for brand(s) and it’s community across social media platforms
  • Set, plan and implement social media and communication campaigns and strategies with other team members
  • Create and manage social media calendar and ensure content dissemination on time
  • Respond to customers in a timely manner
  • Monitor, track and report on feedback and online reviews
  • Deploy and monitor listening tools to monitor current brand sentiments, comments, and trending topics, to boost engagement and resolve potential conflict that may affect brand reputation
  • Align thoughts with client expectations and make a pitches
  • Suggest and implement over the top ideas to our social media clients
  • Generate and present weekly, monthly, and campaign reports and suggestions.
  • Stay updated with digital technology trends 
  • Coordinate with internal stakeholders like design, marketing, and other departments.

Requirements-

  • Bachelor’s degree or above (Preferred Mass Media and Marketing)
  • 3 years of experience in social media marketing.
  • Proven work experience as a community manager or a similar role
  • Experience in planning and leading community initiatives
  • Ability to identify and track relevant community KPI’s
  • Knowledge of social media i.e. facebook, Instagram, twitter, YouTube, Snapchat (additional platforms will be a bonus)
  • Use of keyword research and use SEO guidelines to increase traffic 
  • Excellent  verbal and written communication
  • Time management & project management
  • Excellent interpersonal and relationship building
  • Knowledge of blog writing and other long formats
  • Use of Ms office (excel, word & Powerpoint
  • Ability to interpret website traffic.

Job Location: Jogeshwari (west), Mumbai
Commitment: Full time
Reporting to: Director/Head of Department
Reportee: Media Managers, Strategists and Interns
Apply here or drop an email on business@boomlet.co with the subject – ‘Application for Team
Leader-Post – (Your name).